Terms & Conditions
Terms & Conditions
Last updated: December 2024
Welcome to RaisingRayn. By accessing our website or purchasing from our shop, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General
RaisingRayn offers lifestyle products including headwraps, hair accessories, apparel, stationery, bags, and curated gift items. By using our website or placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will take effect once posted on this page.
2. Products & Descriptions
We make every effort to display our products as accurately as possible. However, please note:
- Colors may vary slightly due to screen or device settings
- Handmade, made-to-order, or limited-edition items may have minor variations
- Product images are for reference purposes only
These natural variations do not qualify as defects.
3. Made-to-Order & Customized Items
Some RaisingRayn products are handmade, made to order, or customized (including curated gift boxes and personalized apparel).
Once production or fulfillment has begun:
- Orders cannot be canceled
- Items are non-refundable, except in cases of damage, defects, or incorrect items
Please double-check all order details before completing your purchase.
4. Pricing & Payments
All prices are listed in USD, unless otherwise stated. Prices may change at any time without notice.
Payments are processed securely through third-party payment providers. Orders will only be fulfilled once payment has been successfully completed.
5. Shipping & Delivery
Delivery timeframes are estimates and may vary due to:
- Shipping carrier delays
- Customs processing
- Holidays or peak seasons
RaisingRayn is not responsible for delays beyond our control, but we are always happy to assist with tracking your order.
6. Returns & Refunds
Please refer to our Return & Refund Policy for full details regarding eligibility, timelines, and damaged or incorrect items.
7. Intellectual Property
All content on this website — including designs, images, logos, text, graphics, and branding — is the property of RaisingRayn and may not be copied, reproduced, distributed, or used without written permission.
8. Limitation of Liability
RaisingRayn is not liable for:
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Allergic reactions to materials
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Improper use, care, or handling of products
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Indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for the product purchased.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and respecting your privacy.
10. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the applicable laws of our operating jurisdiction.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us: