Privacy Policy
Privacy Policy
Last updated: December 2024
At RaisingRayn, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
When you visit or make a purchase from RaisingRayn, we may collect the following information:
Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment details (processed securely by third-party payment providers)
Order Information
- Products purchased
- Customization or personalization details
- Order history and customer communications
Device Information
- IP address
- Browser type
- Cookies and usage data (for analytics and site functionality)
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you regarding your purchase
- Provide customer support
- Personalize and customize products
- Improve our website and customer experience
- Comply with legal and regulatory requirements
- Prevent fraud and unauthorized transactions
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping and fulfillment partners
- E-commerce platforms
- Legal authorities, when required by law
All third parties are required to protect your information and use it solely for the intended purpose.
4. Payment Security
All payments are processed through secure, encrypted third-party payment providers. RaisingRayn does not store or have direct access to your full payment details.
5. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders
- Provide customer service
- Maintain records for legal and accounting purposes
You may request deletion of your data at any time, subject to legal obligations.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functionality
- Analyze traffic and improve performance
- Enhance user experience
You may disable cookies through your browser settings; however, some features of the site may not function properly.
8. Children’s Privacy
RaisingRayn does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.
9. International Customers
If you access our website from outside your country, please note that your information may be transferred to and processed in countries with different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: